Legal notice
Notation based on specified commercial transactions laws
・Store:Japanmania.tokyo
・Operating company: ICN Japan Ltd.
・Representative:Hiroko Tanaka
・Antique Dealer License Number: JNCC Liaison Tomoaki Takeuchi 421019118850
・Address: 13-2-19-206, Nakameguro, Meguro-ku, Tokyo, 153-0061, JAPAN
・Email: connect@japanmania.tokyo
・Price of products: The price shall be the price stated on the introductory page of each product.
・Charges other than the product price: Sales tax and shipping charges. Shipping charges vary depending on your location and the product, and will be presented at the time of purchase. Customers are responsible for any other customs fees or duties incurred.
・Payment method and time of payment: We accept payments via credit card and PayPal. For some high-value items, bank transfer may be required. Payment will be confirmed at the time of your order.
・Processing Time After Order Confirmation: After your order is confirmed (or after you approve the estimate for certain high-value items), we will notify you by email of the expected shipping date within 2 to 7 business days, and we will begin preparing your order for shipment. If we are participating in events or exhibitions, and the preparation time is expected to be longer than usual, we will inform you via email before shipping, and we will begin the preparation process after receiving your approval.
・Delivery Timeframe: The delivery timeframe varies depending on the destination country or region, but it typically takes around 7 to 21 business days. Deliveries to remote areas or certain countries may require additional time.
・Returns, defective goods, and cancellations: We generally do not accept returns, exchanges, or cancellations after the preparation for shipment has begun. Exchanges are possible only if the item is defective or if you receive the wrong item. In case of returns, please contact us within 7 days of receiving the item.
Please refer to the “Refund Policy” for details on refunds.